Foodstory is operated by MAHASWAAD GLOBAL FOODS PRIVATE LIMITED. We respect your privacy and protect the information you provide while using our website.
We may collect:
Name, mobile number, email, billing/delivery address, order details, payment information and website usage information.
We use this information to:
Process orders, arrange delivery, provide customer support, process refunds, improve our services and send promotional communications where permitted.
Sharing of information:
We may share necessary information with payment gateways, delivery partners, technology providers and other service providers required to operate our business. We do not sell your personal information.
Cookies:
Our website may use cookies for functionality, analytics and marketing.
Security:
We take reasonable measures to protect your personal information from unauthorised access or misuse.
Your rights:
You may contact us to request correction, access, deletion or other applicable privacy-related requests.
Contact:
MAHASWAAD GLOBAL FOODS PRIVATE LIMITED
B1, F-7-B1, Suryalok Nagari, Pune Solapur Road, Hadapsar, Pune, Maharashtra – 411028
Email:contact@foodstory.world
GSTIN: 27AAUCM6255A1Z9
FSSAI Licence: 11526079000191
Foodstory is operated by MAHASWAAD GLOBAL FOODS PRIVATE LIMITED. We respect your privacy and protect the information you provide while using our website.
We may collect:
Name, mobile number, email, billing/delivery address, order details, payment information and website usage information.
We use this information to:
Process orders, arrange delivery, provide customer support, process refunds, improve our services and send promotional communications where permitted.
Sharing of information:
We may share necessary information with payment gateways, delivery partners, technology providers and other service providers required to operate our business. We do not sell your personal information.
Cookies:
Our website may use cookies for functionality, analytics and marketing.
Security:
We take reasonable measures to protect your personal information from unauthorised access or misuse.
Your rights:
You may contact us to request correction, access, deletion or other applicable privacy-related requests.
Contact:
MAHASWAAD GLOBAL FOODS PRIVATE LIMITED
B1, F-7-B1, Suryalok Nagari, Pune Solapur Road, Hadapsar, Pune, Maharashtra – 411028
Email:contact@foodstory.world
GSTIN: 27AAUCM6255A1Z9
FSSAI Licence: 11526079000191
Foodstory is operated by MAHASWAAD GLOBAL FOODS PRIVATE LIMITED. We respect your privacy and protect the information you provide while using our website.
We may collect:
Name, mobile number, email, billing/delivery address, order details, payment information and website usage information.
We use this information to:
Process orders, arrange delivery, provide customer support, process refunds, improve our services and send promotional communications where permitted.
Sharing of information:
We may share necessary information with payment gateways, delivery partners, technology providers and other service providers required to operate our business. We do not sell your personal information.
Cookies:
Our website may use cookies for functionality, analytics and marketing.
Security:
We take reasonable measures to protect your personal information from unauthorised access or misuse.
Your rights:
You may contact us to request correction, access, deletion or other applicable privacy-related requests.
Contact:
MAHASWAAD GLOBAL FOODS PRIVATE LIMITED
B1, F-7-B1, Suryalok Nagari, Pune Solapur Road, Hadapsar, Pune, Maharashtra – 411028
Email:contact@foodstory.world
GSTIN: 27AAUCM6255A1Z9
FSSAI Licence: 11526079000191
Foodstory, operated by MAHASWAAD GLOBAL FOODS PRIVATE LIMITED, aims to process and dispatch orders within the timeframe communicated at checkout.
- Delivery timelines may vary depending on location, courier availability, weather, holidays and other circumstances beyond our control.
- Customers are responsible for providing a complete and accurate delivery address and contact details.
- Once an order is handed over to the delivery partner, courier-related delays are outside our direct control. We will assist with tracking and resolution wherever possible.
- If delivery fails due to an incorrect address, customer unavailability or refusal to accept the order, additional delivery charges or other applicable conditions may apply.
- If your package arrives damaged or you receive an incorrect/missing product, please contact us promptly at with your order details.
Contact:
MAHASWAAD GLOBAL FOODS PRIVATE LIMITED
B1, F-7-B1, Suryalok Nagari, Pune, Maharashtra – 411028
Email:
GSTIN: 27AAUCM6255A1Z9
Foodstory, operated by MAHASWAAD GLOBAL FOODS PRIVATE LIMITED, aims to process and dispatch orders within the timeframe communicated at checkout.
- Delivery timelines may vary depending on location, courier availability, weather, holidays and other circumstances beyond our control.
- Customers are responsible for providing a complete and accurate delivery address and contact details.
- Once an order is handed over to the delivery partner, courier-related delays are outside our direct control. We will assist with tracking and resolution wherever possible.
- If delivery fails due to an incorrect address, customer unavailability or refusal to accept the order, additional delivery charges or other applicable conditions may apply.
- If your package arrives damaged or you receive an incorrect/missing product, please contact us promptly at with your order details.
Contact:
MAHASWAAD GLOBAL FOODS PRIVATE LIMITED
B1, F-7-B1, Suryalok Nagari, Pune, Maharashtra – 411028
Email:
GSTIN: 27AAUCM6255A1Z9
Foodstory sells food and consumable products. For hygiene and safety reasons, we generally do not accept returns due to change of mind, taste or personal preference.
Foodstory sells food and consumable products. For hygiene and safety reasons, we generally do not accept returns due to change of mind, taste or personal preference.
Eligible Issues
A product may be eligible for replacement or refund if it is:
- Damaged during delivery
- Incorrect or different from the product ordered
- Missing from the order
- Spoiled or received in an apparently compromised condition
We may request order details, photographs or other information to verify the issue before approving a replacement or refund.
A product may be eligible for replacement or refund if it is:
- Damaged during delivery
- Incorrect or different from the product ordered
- Missing from the order
- Spoiled or received in an apparently compromised condition
We may request order details, photographs or other information to verify the issue before approving a replacement or refund.
Refunds
Where a refund is approved, it will generally be processed to the original payment method, subject to applicable payment-provider processing times.
Foodstory reserves the right to reject claims that cannot be reasonably verified or that result from improper storage or handling after delivery.
For assistance:
Email:contact@foodstory.world
MAHASWAAD GLOBAL FOODS PRIVATE LIMITED
B1, F-7-B1, Suryalok Nagari, Pune, Maharashtra – 411028
Where a refund is approved, it will generally be processed to the original payment method, subject to applicable payment-provider processing times.
Foodstory reserves the right to reject claims that cannot be reasonably verified or that result from improper storage or handling after delivery.
For assistance:
Email:contact@foodstory.world
MAHASWAAD GLOBAL FOODS PRIVATE LIMITED
B1, F-7-B1, Suryalok Nagari, Pune, Maharashtra – 411028
- Customers may request cancellation of an order before it is dispatched, by contacting .
- Once an order has been dispatched, cancellation may not be possible.
- If cancellation is approved for a prepaid order, the eligible amount will be refunded to the original payment method.
- Foodstory may cancel an order due to product unavailability, pricing errors, suspected fraudulent activity or other exceptional circumstances.
- If Foodstory cancels a prepaid order, the applicable amount will be refunded to the customer.
Contact:
Email:
MAHASWAAD GLOBAL FOODS PRIVATE LIMITED
B1, F-7-B1, Suryalok Nagari, Pune, Maharashtra – 411028
- Customers may request cancellation of an order before it is dispatched, by contacting .
- Once an order has been dispatched, cancellation may not be possible.
- If cancellation is approved for a prepaid order, the eligible amount will be refunded to the original payment method.
- Foodstory may cancel an order due to product unavailability, pricing errors, suspected fraudulent activity or other exceptional circumstances.
- If Foodstory cancels a prepaid order, the applicable amount will be refunded to the customer.
Contact:
Email:
MAHASWAAD GLOBAL FOODS PRIVATE LIMITED
B1, F-7-B1, Suryalok Nagari, Pune, Maharashtra – 411028